Privacy Policy

BRAND NEST — PRIVACY POLICY

Effective Date: May 9, 2026 Last Updated: May 9, 2026

1. Introduction

Welcome to Brand Nest (“we”, “our”, or “us”). Brand Nest is a leading digital marketing agency based in Kanpur, India, offering services including SEO, Social Media Marketing (SMM), Pay-Per-Click (PPC) advertising, Content Marketing, Email Marketing, and Web Design.

We are committed to protecting the personal information of our website visitors and clients. This Privacy Policy explains how we collect, use, store, and protect your data when you visit brandnestind.com or use our services.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us, fill out a form, or use our services, we may collect:

Full name
Email address
Phone number
Business name and website URL
Any message or inquiry you send us

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

IP address and approximate location
Browser type and version
Device type (desktop, mobile, tablet)
Pages visited and time spent on each page
Referring website or source
Date and time of your visit

2.3 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies (including Google Tag Manager) to improve your browsing experience and analyse website traffic. These may include:

Session cookies (temporary, deleted when you close your browser)
Persistent cookies (remain until expiry or deletion)
Third-party cookies from analytics and advertising platforms

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide customer support
To provide and improve our digital marketing services
To send you updates, newsletters, or marketing communications (only with your consent)
To analyse website traffic and improve user experience
To comply with legal obligations under applicable Indian laws
To prevent fraud and ensure website security
To process payments and manage client accounts (where applicable)

4. Legal Basis for Processing Your Data

We process your personal data on the following legal grounds:

Consent: Where you have given us explicit consent (e.g., subscribing to our newsletter)
Contractual necessity: Where processing is necessary to fulfil a contract with you
Legitimate interests: To improve our services, secure our website, and grow our business
Legal obligation: Where we are required by Indian law to process your data

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services (e.g., hosting providers, email platforms, analytics tools). These providers are contractually bound to keep your data confidential.
Legal Requirements: If required by law, court order, or government authority under applicable Indian legislation.
Business Transfers: In the event of a merger, acquisition, or sale of business assets, your data may be transferred to the acquiring entity.
With Your Consent: Where you have explicitly consented to a specific sharing arrangement.

6. Third-Party Tools and Services

Our website uses the following third-party services that may collect data independently:

Google Analytics / Google Tag Manager — Used to
analysis

website traffic and visitor behaviour . Governed by Google’s Privacy Policy.
Meta (Facebook/Instagram) Pixels — Used for remarketing and social media advertising. Governed by Meta’s Data Policy.
WhatsApp Business — Used for customer communication. Governed by WhatsApp’s Privacy Policy.

We encourage you to review the privacy policies of these third-party services, as we are not responsible for their data practices.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

Contact form enquiries: Retained for up to 2 years
Client project data: Retained for the duration of the contract and up to 5 years thereafter
Website analytics data: Retained in anonymised form for up to 26 months

After the applicable retention period, your data is securely deleted or anonymised.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

SSL/TLS encryption for data transmitted via our website
Secure access controls for internal systems
Regular security assessments and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Your Rights

Under applicable Indian law (including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023), you have the following rights:

Right to Access: Request a copy of the personal data we hold about you
Right to Correction: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data, subject to legal obligations
Right to Withdraw Consent: Withdraw consent for marketing communications at any time
Right to Grievance Redressal: Lodge a complaint with our Grievance Officer

To exercise any of these rights, please contact us at: info@brandnestind.com

10. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to delete it.

11. International Users

Our website is operated from India and is primarily intended for users within India. If you are accessing our website from outside India, please be aware that your data may be transferred to and processed in India, which may have different data protection laws than your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will:

Update the “Last Updated” date at the top of this page
Post the revised policy on our website at brandnestind.com/privacy-policy

We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

13. Grievance Officer

In accordance with the Information Technology Act, 2000, we have appointed a Grievance Officer:

Name: Brand Nest Support Team Email: info@brandnestind.com Phone: +91-9260971806 Address: Kanpur, Uttar Pradesh, India Response Time: We will acknowledge your complaint within 24 hours and resolve it within 30 days.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Brand Nest Website: brandnestind.com Email: info@brandnestind.com Phone: +91-9260971806 Location: Kanpur, Uttar Pradesh, India